Privacy Policy

As Promised Digital Agency (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at https://aspromised.digital or contact us about our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — your name, email address, phone number, and business name when you submit our contact form or enquire about our services.
• Project details — information about your business, your budget, and the services you are interested in.
• Communications — messages you send us via our contact form, email, or WhatsApp.

We may also collect limited technical information automatically, including your IP address (for security and spam prevention purposes) and basic browser information via server logs.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and communicate with you about our services
• Prepare and send proposals and invoices
• Manage ongoing projects and client relationships
• Prevent spam and fraudulent submissions
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store Your Information

Your enquiry and contact information is stored securely in our private admin system, hosted on password-protected servers. We retain your information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse — including SSL encryption, secure login with 2FA, and rate-limited access controls.

4. Cookies

Our website uses only essential cookies necessary for basic site functionality (such as session management and CSRF protection). We do not use tracking cookies or advertising cookies without your explicit consent.

If we add analytics tools in the future (such as Google Analytics), we will update this policy and obtain appropriate consent where required.

5. Third-Party Services

Our website may use the following third-party services:

• Google Fonts — to load typography. Google may collect basic usage data. See Google's Privacy Policy.
• Google Maps — embedded on our contact page. Subject to Google's Privacy Policy.
• WhatsApp — if you choose to contact us via WhatsApp, your message is handled by Meta's platforms and subject to WhatsApp's Privacy Policy.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information, subject to our legal obligations
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@aspromised.digital. We will respond within 30 days.

7. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: